Return Policy

Pretty parcel garments are made with love and care to the highest quality so that you can feel confident in purchasing a timeless piece designed to last many seasons.

To ensure you feel at ease when buying and so that your pretty parcel garment fits fabulously, please be sure to take note of the sizes and measurements provided for each item. 

If by chance your piece doesn’t fit correctly we are more than happy to offer an exchange of equal value, or refund excluding postage costs. We just ask the tags remain attached, the piece be in original condition and you make contact within 7 days of receiving your item. Simply return the item to us and we will send the new item to you, you will only pay the one way return shipping to us and we will cover the cost of postage for the new item back to you! Unfortunately we cannot refund custom orders.

We love to hear from our customers. Feel free to email us with any comments or queries at prettyparcel (at) hotmail.com , you will always get a prompt personal reply.

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